QFD for product & business development

Academic articles

ISO 16355 for QFD

ISO 16355 for QFD

After five years of efforts by global QFD experts, the introductory Part 1 of the new international standard, ISO 16355 for QFD, has been approved for publication. While copyright now rests with the International Organization for Standardization, let us brief you on the progress. First, the ISO

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Modern QFD and ISO 16355

Modern QFD and ISO 16355 – What is Quality Function Deployment QFD is a system to Assure customer satisfaction and value With new and existing products By designing-in the requirements that are most important to the customer And assuring quality throughout the buil, commercialization and support the

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QFD as a Necessary Catalyst in Infrastructure Innovation

QFD as a Necessary Catalyst in Infrastructure Innovation

There is no silver bullet for improving the speed and effectiveness of public innovation. That said, the structured, transparent and integrating methodology of modern QFD could well be a key catalyst to significantly improve and accelerate innovation in the public domain. QFD as a Necessary Catalyst in

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DFX and DFSS: How QFD Integrates Them

Quality function deployment provides an architecture that can effectively position and combine design for excellence and design for Six Sigma. DFX and DFSS: How QFD Integrates Them – Introduction    Design for excellence (DFX) and design for Six Sigma (DFSS) have been two of the most popular concepts

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QFD for strategic positioning and business development

QFD for strategic positioning and business development

QFD applied to strategic positioning and business development is an effective handshake between business and product development. The integration of QFD thinking in strategy development is instrumental in defining a strongly differentiating position of a company in its competitive arena. QFD for strategic positioning and business development

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Making Alliances Work

Making Alliances Work

Making Alliances Work – Transforming customer and supplier performance on complex contracts Profile Organisation C was a ‘virtual organisation’; a joint venture between a well known IT company and a major UK retailer, to develop and implement an innovative, efficient and customer-friendly Point-of-Sale (POS) system – commonly

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Harnessing Innovation

Harnessing Innovation

Harnessing Innovation – Generating 40% more impact from Research and Development Profile Smith & Nephew Group Research Centre (GRC) is the corporate research and development facility of a Healthcare company focusing on high-technology products. It employs 200 people in the development of new technology and novel product

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Executing a Collaborative Business Strategy

Executing a Collaborative Business Strategy

Policy deployment employs a system that aligns the actions of its people to produce collaborative action among the various business functions and processes to enhance the value an organization delivers to its customers. Executing a Collaborative Business Strategy – Introduction    Organizations that achieve their goals in the

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Building Full Commitment

Building Full Commitment

Creating a business critical organisation from scratch – Process Management Profile Emerson Process Management is part of a well-known electronics multinational with a reputation for innovative high-quality products. Over recent years more and more electronics manufacture has been sourced from the Far-East where labour costs are significantly

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Aligning Business Focus

Aligning Business Focus

Aligning Business Focus – Harnessing autonomous and independent businesses to a common vision Profile Siemens Shared Services is the result of efforts to centralise all of the non-core activities (such as accounting, facilities, purchasing, IT, intellectual property, pensions, tax, legal etc.) within Siemens plc. The organisation acts

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